Privacy policy at
UpNorth Logistics A/S

We only collect personal data in cases where it is relevant to us, and we will only collect personal data if it is relevant to your activity at UpNorth Logistics A/S. When collecting, processing and using your personal data, we always comply with all relevant legal regulations. We will only retain your personal data for as long as we are either under a legal obligation to do so or for as long as it is relevant for the purpose for which it was collected.

Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to provide you with our services.

We can collect information such as name, email address, postal address, delivery address (if different from postal address), phone number and payment information.

UpNorth Logistics A/S collects and processes your personal data when you do the following:

  • Visit our website
  • Send us questions, complaints or feedback

The data controller

The data controller for the collection, processing and use of your personal data on upnorth-logistics.com is

UpNorth Logistics A/S
Haarup Tvaervej 1
DK-8600 Silkeborg
VAT no. 43282913

Basis for processing and purpose

We collect your general contact information such as name and address in order to deliver the product or service you have purchased from us. We collect your email address in order to send you an order confirmation and delivery confirmation.

Your data (except your email address if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your product or service.

 

Other recipients of personal data

We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

Our website is hosted by Simply.com, which acts as our data processor. All personal data that you provide on our website will be stored in Simply.com’s data centers.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data on our instructions and in accordance with the legal requirements for data processors.

We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

 

Your rights

As the registrant, you have a number of rights that we are required to ensure fulfillment of at all times. You have the right to request the following:

  • Access and rectification/amendment of your personal data
  • To have personal data deleted

You also have the right to object to the processing of your personal data, and you have the right to file a complaint with a data protection authority.

If you no longer want us to process your personal data or to restrict the processing of your personal data, you can also send us a request to this effect to our email address .